Casino / Sports
These terms set out what you agree to when you access selotvip and use your account — covering how your wallet connects, how transactions are recorded, and what applies to your session activity. Access and eligibility depend on local law and are available only where permitted in your region.
When you create an account on selotvip, you enter into an agreement with us that governs every action you take on the platform. That includes how you fund your account using OVO, GoPay or QRIS; how your session history is recorded; and how disputes about transactions are handled. We do not extend account access to anyone who does not meet the eligibility conditions visible on the registration page — age, region and identity verification are all part of that step. These terms are written to reflect conditions in Indonesia, where access depends on applicable local law and eligible regions. We may update these terms when required. When that happens, the revised version replaces the previous one. The current version is always the one published at this URL. Continuing to use your account after a change has been posted means you accept the updated terms. If a section of these terms is found unenforceable in your jurisdiction, only that section is affected — the remainder continues to apply. Payment context — including wallet top-ups via OVO, GoPay and QRIS — falls within these terms and is subject to the transaction records visible in your account dashboard after login.
Not everything you encounter while using selotvip sits under the same set of rules. These terms cover your own account activity directly — but some areas are defined separately or handled by third parties. Understanding the boundary helps you know where to look when a question comes up.
Your login credentials, session activity, account settings and wallet balance all fall within these terms. Any changes to account details — email, linked wallet or password — are governed here and must follow the steps shown in your account settings page.
Deposits and withdrawals processed through OVO, GoPay or QRIS are covered by these terms on our side. The payment provider's own conditions also apply to the transfer leg handled by their system. Both sets of terms are active simultaneously for a single transaction.
Game titles, table categories and promotional content published on selotvip are under our editorial control and governed by these terms. Content accuracy, availability by region and category changes are all decisions we make and own.
Studio content from providers such as Pragmatic Play or Microgaming is supplied under separate licensing arrangements. We make their titles available in the lobby, but their game logic, RTP display and feature mechanics fall under each studio's own conditions, not ours.
These terms are not one-sided. You have practical options at every stage of your account relationship with us. Your transaction history — every wallet top-up via OVO or GoPay, every session record — is visible inside your account dashboard after login. You do not need to contact support to see it; the dashboard shows the current state directly. If your account details are incorrect — a linked wallet number, a registered email address — you can update those through the account settings page. Follow the fields and verification steps shown there. For anything that cannot be changed through the self-service flow, our support team handles correction requests through the contact channels listed on this page. If you want to raise a formal question about how your data or account is handled under these terms, submit it in writing through the support path below. We will respond through the same channel. If you decide to close your account, that request also goes through support — account closure ends your access to your wallet balance and session history, so check your dashboard before submitting.
Your full transaction and session history is available in your account dashboard after login. No request to support is needed to view it — the dashboard reflects the current state of your account in real time.
Update your linked OVO, GoPay or QRIS wallet and your registered email directly from account settings. For changes the self-service flow does not cover, submit a correction request through support with the details shown on this page.
If you have a specific question about how these terms apply to your account, send it in writing through the support contact path. We will address it through the same channel and keep a record of the exchange on our side.
You may close your account at any time by submitting a request through support. Before doing so, check your dashboard — closure ends access to your balance and history. We confirm closure through the contact channel you used to submit the request.
Questions about these terms, your account status or a specific transaction all go through the same contact paths. Use the channel that suits the urgency and nature of your question — live chat for session-related issues, email for written records of a formal request.
Open the live chat widget from any page on selotvip. Use this for account access questions, wallet transaction queries or anything you need addressed quickly. A written record of the chat is available to you on request.
Send written queries — including formal requests about your account data or a policy point — to our support email address shown on the contact page. We respond through the same email thread so you have a record of our reply.
For transaction history, linked wallet status and session records, your account dashboard after login is the first place to check. Most account-level questions can be answered directly from what is shown there without contacting support.
Account security and data handling are part of these terms, not separate from them. Here is what that means in practice for your account on selotvip.
We retain the account data you provide at registration, your transaction records and your session activity for as long as your account is active. After closure, retention follows the period required under applicable law in eligible regions. You can ask what we hold by submitting a written request through support.
We use cookies to keep your session active, remember your preferred wallet — OVO, GoPay or QRIS — and load your account settings correctly. Cookie preferences can be adjusted through your browser settings. Disabling certain cookies may affect how your account dashboard loads.
You are responsible for keeping your login credentials secure. If you believe your account has been accessed without your knowledge, use the account settings page to update your password immediately, then contact support through live chat. We do not ask for your password through any contact channel.
To update, correct or request removal of data we hold about you — beyond what the account settings page covers — submit a written request through our support email. We will confirm receipt and respond within the timeframe shown in our response policy, available on request.
These are the questions we see most often about how these terms work, what they cover and what you can do if something is unclear.
These terms take effect at the point you create your account on selotvip. By completing registration, you confirm you have read and accept them. The version in effect is always the one published at this URL — check it after any change notification we send.
We publish the updated version at this URL and, where required, notify you through your registered contact details. The date of the most recent update is shown at the top of the terms page. Continuing to use your account after that date means you accept the revised version.
Yes. Any deposit or withdrawal processed through OVO, GoPay or QRIS via your selotvip account falls within these terms on our side. The wallet provider's own conditions also apply to the leg they handle. Both sets of terms run simultaneously for a single transaction.
Your full transaction history is visible in your account dashboard after login. These terms confirm that record as yours to view at any time. If you need a formal copy for a specific purpose, submit a written request through support and we will provide it.
After account closure, we retain your data for the period required under applicable local law in eligible regions. You can ask for details about what we hold and for how long by submitting a written request through our support email before or after closure.
Send your question in writing through the support email address shown on the contact page. Include your account reference and the specific term you want clarified. We will respond through the same channel and keep a written record of the exchange on both sides.