Casino / Sports
This page sets out exactly what data selotvip collects when you use your account, how we store it, and what choices you have over it. Every point here applies to account activity on selotvip, including transactions made through OVO, GoPay, and QRIS, where those rails are available under local law.
When you create or access a selotvip account, we collect the information you submit during registration — your email address, chosen display name, and the payment method you connect to your wallet, such as OVO, GoPay, or QRIS where those options are available in your eligible region. We also collect session data: device type, browser version, login timestamps, and pages visited within the lobby. This data is used solely to operate your account, process wallet activity, and respond to support requests. We do not sell your personal data to third parties. We do not share it with advertising networks. Where local law in Indonesia requires us to disclose data to a competent authority, we comply with that obligation and, where permitted, inform you. Data we hold is stored on secured servers with access limited to personnel who need it to operate the platform. If you use a linked payment rail — OVO, GoPay, or QRIS — transaction records visible in your account reflect what those payment providers confirm to us; the underlying payment data is held by those providers under their own policies. Availability of specific features depends on local law and eligible regions.
When you connect OVO to your account wallet, the transaction reference and status are recorded in your account history. The underlying OVO account data is governed by OVO's own privacy terms, not this policy.
GoPay payment confirmations appear in your selotvip wallet log. We store the reference number and amount as part of your account record. GoPay's own data practices are covered by Gojek Group's privacy notice.
QRIS scans processed through your account generate a transaction ID logged against your session. The issuing bank or e-wallet behind the QRIS code holds the payment source data under its own policy.
Not every interaction you have through selotvip falls under this policy in the same way. Account activity we directly control — login sessions, wallet records, support tickets — is fully within scope. Third-party services you reach through the site, such as your payment provider or game studios like Pragmatic Play or Microgaming, operate under their own data terms. Understanding which layer applies to which data helps you know where to direct a question.
Login events, session tokens, and account settings changes are within scope. These records are held by selotvip and you can request a summary of them through your account or via our support channel.
Transaction references, amounts, and timestamps recorded in your selotvip wallet are within scope. The source payment data held by OVO, GoPay, or QRIS sits outside this policy and is governed by those providers.
Your browsing behaviour within the lobby — which categories you open, which game rooms you enter — is logged as session data within scope of this policy. Game outcome data is processed by the studio's certified RNG, outside this policy.
Links to external payment providers, game studios, or any service not operated directly by selotvip are outside this policy's scope. We recommend reading each provider's own privacy terms before connecting a third-party account.
You have several concrete actions available to you regarding the personal data we hold. The most direct path is your account dashboard — after login, the account settings section shows the profile details we hold on file, and you can correct your display name or contact email there without contacting support. For a full record of activity — login history, wallet transactions, session timestamps — submit a data access request through the support channel listed on this page. We will respond within a reasonable period as required under applicable local law. If you believe any data we hold is inaccurate, raise a correction request with the same support channel; include your account identifier so we can locate the record without delay. To close your account and request data deletion, contact support directly. Note that some records may be retained for the period required under local financial regulation where applicable, even after closure.
Submit a data access request through our support channel. Include your registered account email. We locate your record and provide a summary of the data we hold against your account within the period required by applicable law.
Log in and open account settings to update your display name or email directly. For fields not editable in-dashboard, contact support with the correction needed and your account identifier.
If something in this policy is unclear or you want to know whether a specific piece of data is held, send your question through the support contact path. We will give a plain answer, not a templated response.
Contact support to initiate account closure and request data deletion. Where local financial regulation requires us to retain transaction records for a set period, we will inform you which records are subject to that retention rule.
For any question about how your data is handled — whether it is a correction request, an access inquiry, or a concern about how a specific account event was logged — the paths below are the right starting point. When you contact us about a privacy matter, include your registered account email so we can locate your record without asking follow-up questions. Response times depend on the complexity of the request and applicable local requirements.
Open the chat widget from any page after login to reach the support team directly. For privacy-specific requests, state clearly that your question relates to personal data so it is routed to the right team member.
Send your data access or correction request to the support email address shown in your account dashboard under the Help section. Include your account identifier and a clear description of the data concerned.
Some data corrections — display name, contact email — can be made directly in account settings without contacting support. Log in and navigate to Settings to see which fields are editable and which require a formal request.
Protecting account data is a practical obligation, not a marketing claim. Here is how the main areas of data handling work on selotvip — what we collect, how long we keep it, and how access to it is controlled.
We use session cookies to keep you logged in and to remember lobby state between pages. Analytics cookies measure which sections of the site are visited most. You can manage cookie preferences through your browser settings; blocking session cookies will affect login functionality.
Account access is protected by password authentication and, where enabled, a secondary verification step shown during login setup. We do not store plain-text passwords. If you suspect unauthorised access, change your password immediately from account settings and contact support.
Active account data is retained for the duration your account is open. After closure, we retain transaction records for the period required under applicable local financial regulation. Data not subject to a retention requirement is deleted within a reasonable period following your request.
Access to personal account data within our systems is restricted to staff whose role requires it — account operations, fraud review, and support. We do not grant third-party marketing partners access to your individual account record.
The questions below cover the situations that come up most often when account holders ask about data handling, access rights, and what happens to their records after specific events.
At registration we collect your email address, the display name you choose, and the contact details you submit. Once your account is active, session data — device type, login timestamps, lobby navigation — is recorded against your account as standard platform activity.
We send only the transaction reference and amount to the payment provider you select — the minimum needed to process a wallet movement. We do not share your account profile, session history, or game activity with payment providers. Each provider's own privacy terms govern what they collect on their side.
Submit a data access request through the support channel shown in your account dashboard. Include your registered email. We will prepare a summary of the personal data held against your account and return it within the period required under applicable local law.
Yes. Display name and contact email can be updated directly in account settings after login. For fields not editable in the dashboard, contact support with your account identifier and the correction needed. We will confirm once the record has been updated.
Profile data is deleted within a reasonable period after your account closure request is processed. Transaction records may be retained for longer if local financial regulation in Indonesia requires it. We will tell you which records are subject to that rule when you submit a closure request.
Your browsing and session activity within the lobby — which game rooms you open, time spent per session — is covered by this policy as it is held by selotvip. Game outcome data processed by studios such as Pragmatic Play or Microgaming is handled under their own certified systems and separate data terms.